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Privacy Policy

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and shop at our handmade jewellery website.

1. What Information We Collect

When you visit our site or make a purchase, we may collect the following information:

  • Your name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment details (securely processed through third-party providers)

  • Any other information you voluntarily provide (e.g. custom order requests)

We also automatically collect basic data about your visit using cookies and analytics tools, such as:

  • Your IP address

  • Browser type

  • Pages visited

  • Time spent on the site

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and updates

  • Respond to your questions or requests

  • Improve our website and customer service

  • Comply with legal obligations

We will never sell or rent your personal information to third parties.

3. Payment Security

All payments are securely processed through trusted payment gateways (e.g. PayPal, Stripe, Shopify Payments). We do not store your full payment details on our servers.

4. Cookies

We use cookies to:

  • Improve your browsing experience

  • Remember your preferences

  • Track site performance and usage through analytics tools like Google Analytics

You can disable cookies in your browser settings if you prefer.

5. Data Sharing

We may share your information with:

  • Trusted third-party service providers (e.g. shipping companies, payment processors)

  • Legal authorities if required to comply with the law

These third parties are only given the information necessary to perform their services and are required to keep it confidential.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data (unless we’re required to retain it for legal reasons)

To exercise these rights, contact us at: [your email address]

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions about this policy or how your data is handled, please contact us at:

Love Of Jewellery
Email: nickyhoss@btinternet.com
Website: www.loveofjewellery.com

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